[vc_row][vc_column width=”1/4″][vc_column_text]HELP TOPICS





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How can I pay for my order?

You can use any of the payment types listed on the bottom of our page to pay for your order. We take your security very seriously, therefore your details are safe with us. We also take fraud very seriously too.[/vc_column_text][vc_column_text]

What is my Wishlist?

You are able to place items in your Wishlist so if you’re browsing the website and aren’t ready to buy anything straight away, you can “save” the item in your Wishlist and return to buy.[/vc_column_text][vc_column_text]

What Payment Methods Are Accepted?

We like to give you plenty of payment options – We accept most credit/debit cards (Visa, MasterCard, Verve). We also accept payments through Remita.[/vc_column_text][vc_column_text]

How do I use Remita to pay for my order?

Once you have finished adding items to your shopping cart and are ready to complete your transaction, click on the “Place your order” button. You will then be transferred to Remita and asked to choose your payment option and enter your card details.[/vc_column_text][vc_column_text]

Why Am I Experiencing Problems Attempting To Make Payment?

Firstly, make sure you have put in the correct details by checking all information carefully. Contact your bank to ensure there are no problems with the card. After this, please use the Contact Form on the Help Page to submit details of any error messages received and we will investigate further and get back to you regarding the results of our investigation.[/vc_column_text][vc_column_text]

My Card Declined but Payment has Been Debited in My Bank

If your card said declined when trying to place an Order yet the funds are pending in your Account, your order was declined because of an incorrect billing address or some other wrong information in your Account Details. This type of decline usually results in a pending authorization being placed on the funds. This pending hold will release once your bank recognizes we have declined the order the funds will be released back into your Bank Account. The Time Frame for this varies from bank to bank and we recommend you Contact your Bank to see how long it takes for them to release pending authorizations.[/vc_column_text][/vc_column][/vc_row]